When you are the first People and Culture or HR professional in an organisation, the opportunities to improve policies, processes and systems can feel endless. But before you start fixing everything, listen. The organisation had a culture before you arrived, and your greatest contribution may be strengthening what already works rather than replacing it.

I was recently BCC'ed into an email sent to another facilitator, asking them to provide a quote.... Think about this from your persective... You get an email from a potential new client, but its not actually addressed to you. It's addressed to your competitor, and you are secretly attached. It was an odd position to find myself in. I could see the request and the conversation, but the other coach could not see that I was there. I was not entirely sure whether I was meant t

Balancing the Volume is a simple reflection tool designed to help you think about how your CliftonStrengths show up in real life.