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Customer Experience - Rituals

This tool is designed make your Customer Experience Workshop stick. What's the next step? Where do we go from here? Rituals are the foundation of every organisation. They give order and meaning to our work and culture. Rituals are unique moments deliberately designed to connect people in a

meaningful and purposeful manner. They provide a safe space for your people to experiment and express themselves.


Rituals can be small, short, and frequent, like daily standups. Or they can be grand, dramatic and infrequent like an annual awards ceremony. Please find the PDF below to use. If you have any questions, or would like this run as a stand-alone session with you and your team. Reach out to kayleigh@bluemercury.co.nz for a quote.

Rituals CX
.pdf
Download PDF • 50KB